How to Improve Cultural Competency in Your Nonprofit
In this episode of Learning for Good, we explore how nonprofit leaders can navigate the complexities of global teams with guest Dr. Lori Beyar, Global VP of Strategy & Organizational Development at Cru. If your nonprofit is scaling across borders, or even just managing diverse teams, you’ll want to hear this conversation on nonprofit leadership development, building trust, and creating high-performing multicultural teams.
We dive deep into how to build a foundation for consistent performance across teams by cultivating awareness, acceptance, and appreciation.
▶️ Key Points:
01:20 Miscommunication at work often starts with mismatched expectations
03:18 Meet Dr. Lori Beyar and her global leadership development work
05:52 Lori’s unexpected path to executive coaching
08:35 Key principles for building trust across cultures
12:30 The 3 A’s: Awareness, Acceptance, Appreciation
21:08 Identifying the difference between the result and the path to result
26:05 Advice for nonprofit leaders working across cultures
Cross-Cultural Leadership
What happens when you lead a team that spans seven continents?
You quickly realize that the “right” way to lead isn’t about rigid processes or one-size-fits-all solutions.
It’s about listening.
It’s about trust.
And it’s about letting people show up fully and authentically in their own cultural and professional context.
In episode 143 of Learning for Good, Dr. Lori Beyar, VP of Leader Strategies at Cru, shares her experience developing leaders and scaling impact in a global, multicultural environment. Her lessons are invaluable for anyone designing training, leading teams, or building culture in nonprofit settings.
Inclusive Leadership Framework
Lori frames inclusive leadership using a simple but powerful framework:
1. Awareness
Know yourself and your context. What are your own cultural assumptions, habits, and blind spots?
2. Acceptance
Recognize that others will bring different experiences and that difference isn’t something to fix. It’s something to understand.
3. Appreciation
Go beyond acceptance to celebrating the diversity on your team. Invite stories. Learn from perspectives. Make people feel seen.
This framework is essential for developing trust and shared purpose, especially when teams are spread across languages, time zones, and lived realities.
Facing Cross-Cultural Challenges
In the episode, Lori challenges the tendency to jump to training or solutions before understanding the real issue.
“If there’s a performance challenge, it’s rarely about someone being lazy or resistant. It’s almost always about lack of clarity, capability, or connection.”
That’s why she emphasizes tools like:
Asking clarifying questions
Story-based learning
Coaching conversations instead of directives
When you dig deeper, you often find that people want to do great work; they just need the right support and trust.
How Your Nonprofit Can Thrive Cross-Culturally
Nonprofits often operate in complexity. They are often working across geographies, cultures, funding models, and political landscapes. The best leaders (and L&D pros) know that behavior change and leadership growth happen through:
Clarity
Empathy
Trust
And intentional design
Lori’s insights offer a roadmap for doing all of that while holding space for difference and driving toward shared purpose.
To learn more about cross-cultural leadership, tune into episode 143 of the Learning for Good podcast.
Additional Resources Just for You
Other Helpful Podcast Episodes:
Subscribe to the Nonprofit L&D Insiders.
Join the Nonprofit L&D Collective.
Support the Learning for Good Podcast
Become a sponsor.
We are a top 2.5% globally ranked podcast and on the list of top 100 nonprofit podcasts in 2025.
We are currently accepting sponsors. We’ll work together to create a sponsorship package that works for everyone.
Book a call to discuss your unique needs.
Ask a question or suggest a topic.
We love hearing from listeners!
Leave a review.
Reviews teach us what content resonates most and help us reach more people!